Quality JED Assurance
Quality
This is the word we focus on the most. When buying concrete equipment, you simply want to acquire the most reliable unit available on the market. One that will ensure longevity and eliminate future costly headaches.
This is why JED Alliance Group has created the JED QUALITY ASSURANCE PROCESS. We want to offer our customers peace of mind, and have been continually improving our quality control and restoration procedures for over 10 years.
Our process consists of 5 comprehensive steps to ensure the highest possible standards in our restorations:
1
ARRIVAL
Our crew of expert technicians starts the inspection process as soon as the unit arrives at our facility. We thoroughly inspect every hydraulic concrete pump or mixer truck for wear, checking the hours on the machine and the current condition.
2
INSPECTION
Our team inspects the equipment for damaged parts, identifying any faulty or defective component. We look for faults in hydraulic and mechanical assemblies, damaged electrical systems and configurations, and check for fractures on the frame and casings. We also then check the working performance, comparing it to factory specifications.
It’s a thorough job. A standard inspection on a concrete trailer pump can have up to 100 different points. On a concrete mixer truck, the inspection can reach up to 160 points, depending on the unit’s current condition.
At our facility, we pressure-test every single unit to the MAXIMUM load capacity. We record the results of this test on video for future reference, and they will directly affect the amount of restoration required.
ORIGINAL PARTS – ORDERING & INSTALLATION
Once the inspection is completed, our purchasing department orders the parts that need to be replaced, or that are missing, from the manufacturer. They also note the color codes for the subsequent factory-standard paint job.
RESTORATION
Our mechanical team disassemble the unit to allow the installation of all the requested parts. Once this is complete, our quality control personnel compare the initial inspection with what has been actually done on the unit, to check everything is in order. Then they send it off to the paint booth.
PAINT PREPARATION
Prior to painting, our team preps the unit, giving it a thorough cleaning. Any oil, grease and other contaminants could affect the quality of the paint job, so they’re very careful. They also mask and tape all surfaces that are not supposed to be painted, i.e.: hydraulic hoses, sight gauges, electric controls, etc.
Then we perform the body work, removing all imperfections. Once this is complete, the unit gets a fresh coat of sealer and primer to avoid future concrete corrosion, prepping it for the final coat of paint.
FINAL DELIVERY
“There are always going to be problems with used equipment – this is unavoidable. But we want to make sure those problems occur at our facilities, and not at the customer’s job site – and that’s our business model.”
Edward Salazar CEO and Co-Founder
Since I started contact with Jed alliance I have always received good service, great machine within a few hours and I recommend any company to do business with Jed Alliance
Edward and his team are quick to respond, and take care of their customers. Great team to work with. Had a few problems at first but it was nothing they couldn’t handle in a timely manner. Will continue to buy our pumps with these guys.